Contact information

Contact Us

Have a question or need help with your order? We're here for you.

Email velluxe.support@gmail.com

Response Time We respond to all inquiries within 24 hours, Monday through Friday.

Order Issues For questions about your order, please include your order number in your message so we can help you faster.

Returns & Refunds For return requests please review our Return Policy page first, then email us with your order number and reason for return.